Maintenance Window
DataHive undergoes regular scheduled maintenance to ensure platform reliability and performance. During these windows, some services may experience intermittent disruptions.
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Note This schedule applies to regular maintenance only and does not apply to hotfixes.
Schedule
| Environment | Day | Time | Duration |
|---|---|---|---|
| Staging | Every Monday | 18:00 SGT | ~10 minutes |
| Production | Every Thursday | 18:00 SGT | ~10 minutes |
Services Affected
The following services may experience intermittent disruptions during the maintenance window:
- DataHive Portal
- Asynchronous Query Jobs
- Standard Synchronous Query Jobs
What to do
Please retry any failed requests after a few minutes.
Services Unaffected
The following services will remain available during the maintenance window:
- Snowflake System Connections
- Enhanced Synchronous Query Jobs
- DataHive's Databricks
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For maintenance that may affect these services, an email notification will be sent at least 2 weeks prior.