Skip to main content

Data Request

Where can I find my Data Requests?​

Remember to sign in first. The Data Requests can be found in your requests page.

Access the requests page by clicking on the Requests tab which can be found on the left sidebar.

What does it mean when I add "Additional requirements" to my data request form?​

This piece of field is meant for you to write down the requirements of your data. For example, when you only need the data in aggregate, you can specify which aggregation requirement here.

We recommend data requesters to make use of this field in the form as this will help you in getting the data you really need instead of downloading the entire dataset.

Am I able to change the Data Request Subscription Type after data request approval?​

No. Once the data request is approved, the subscription type cannot be changed. If you need to change the subscription type, you will need to submit a new data request.

If your data request has yet to be approved, you may choose to edit the subscription type by amending the data request form. Please refer to the guide on how to amend your data request form here.

Why is my data request stagnant at Pending Verification?​

During this stage, Tenant Admins for each datasets is reviewing your application and may have reached out to you to make further clarification on the data requirements.

What does it mean when my data request status is in Pending Data Provision?​

This means that the approval required to get your data has been acquired and the Tenant Admins are in the midst of curating the data for you.

Data Request (DR) Owner has left the organization. How do I change the DR Owner/edit team members?​

In an event where there the DR Owner has left the organization without transferring the DR ownership, the Internal Approver will be able to change the DR Owner and edit team members. Refer to the guide here.